Why I signed up for Utility Warehouse’s ‘Everything’ bundle

Having been a Utility Warehouse (UW) customer for six months now, I’ve been thoroughly impressed with the company’s customer support and efficiency. From the get-go, it’s been great to work with a multiservice provider that can take care of my home services while offering additional discounts and customer bonuses.

UW offers three bundles that combine different home services. I went for The Everything One, which includes gas, electricity, mobile, broadband, and landline in one great value monthly deal. While you only need to sign up for as many services as you need, UW offers more rewards for every service you take. Signing up for this bundle meant I also got £200 to cover the cost of switching providers and 10% off my broadband.

I heard about this bundle when looking for a one-stop shop to save time and money on my home services. During this research, I came across UW’s many awards and their Price Promise, which was the turning point for me. The multiservice provider guarantees that customers who take their services will save money — and, if they don’t, UW will refund double the difference. On top of this, UW offers an Energy Price Guarantee, which means their dual-fuel prices are always in line with the big six’s offerings. As a result, I should save up to £346 a year on this deal.

Since setting me up with the Everything bundle, UW has gone above and beyond to make life easier. These are some of the best things about being with UW.

Broadband and mobile savings

Cashback card savings

Got my time back

Smart meter and green energy

I thought I’d have to wait a long time for my new smart meter because of COVID-19 but was pleasantly surprised when one of UW’s installation team came out right away. The whole process was efficient — the engineer arrived in full protective gear and even disinfected the surfaces she touched when installing my smart meter.

I was glad to make the transition to a smart meter and become greener, which was a lot less hassle than I expected. Not only does my smart meter help me manage my energy usage, but the Everything bundle also includes 100% renewable energy from solar, wind, and tidal power. And UW measures every unit of electricity its customers use and puts the same amount of renewable energy back into the grid.

UW’s sign-up process

You might find a local Partner’s flyer through your door or catch a Partner at a community event. I met my Partner David on the school playground, and he arranged a remote appointment to sign me up. Dave explained that usually, Partners sign up new customers over a coffee in their home but that we’d need to use a remote system because of COVID-19. I found it easy to click through to the appointment from my emails, and Dave walked me through the information presentation from his end. I could read everything from the comfort of my kitchen — and Dave had me set up in no time. If you prefer not to use a computer or laptop, UW Partners can also sign up new customers over the phone.

Find out how UW could help with your home services, too.

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